Welcome to the KwiKom Family
Quality. Reliable. Unlimited.
Valnet Links
Phone Service Now Available
Phone Service is available in addition to your existing internet service for home and business subscribers including unlimited local and long-distance calling.
Online Account Portal
AVAILABLE SOON TO VALNET/TELXP CUSTOMERS
You will be able to view, and pay your bill online via the “My Account” portal. Simply go to My Account in the top right corner.
Valnet Email
Email Addresses (KwiKom.net) are available for any subscriber at no additional charge. Subscribers with valnet.net, telxp.net, broadbee.net, terraworld.net, win.org, sunflowerwireless.com email address service will continue to function as before. If you have one of these email addresses you will be able to keep your email address with your KwiKom Internet service. These email addresses will soon be migrated to KwiKom’s email servers.
Internet Connection
Your Internet connection should continue to function. If you are having problems, or begin to experience problems, please call KwiKom Communications at 1-800-379-7292 to speak with one of our experienced support technicians. KwiKom Communications has a full support team and phone support is available from 7 a.m. to 7 p.m., 7 days a week. When you contact us, you can expect that your problems will be addressed in a timely manner.
Email Billing Statements
Email Billing Statements are available to you through KwiKom. Help us save trees, by sending your billing statement straight to your email inbox! There is no cost for this service, and you will get your statement every month hassle-free. KwiKom does charge for paper billing statements ($5/statement), and this fee will start being applied to your bill within the next 1-2 billing cycles after your first statement.
AutoPay
Autopay by eCheck or Credit/Debit Card is available to you through KwiKom. If you were previously enrolled in Autopay with Valnet/TelXP this will be transferred in the acquisition.
We highly recommend using autopay to ensure your bill is always paid on time, making your service as worry free as possible. You can use your Credit or Debit Card, Checking or Savings Account for automatic payments by calling KwiKom at 1 (800) 379-7292 or log in to your online account management.
Changes to the Network
Changes to the network will begin immediately as we identify ways to improve its operation. In many cases, these changes will be transparent to you, but in other cases, we may need to contact you to arrange a time for one of our technicians to visit your home or business as we work to upgrade and improve your Internet connection. We appreciate your patience throughout the transition as our focus will be to improve the level of service and options available to you, our valued customers. With reliable quality and performance of our network, we will work to provide state-of-the-art technology to bring the best connection to you, in town or rural.
Billing
Billing for services will be billed in advance, with the due date being the first date of the service period. Billing Statements will be generated promptly as we continue to integrate subscriber records into our systems. We will be contacting subscribers to provide guidance on how to update billing and account information, as well as discussing service plans as network upgrades are completed in the area. Please remit all current and future payments to KwiKom Communications, 800 W. Miller Rd, Iola, KS 66749
